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Customer Service Specialist (Sales) Apprenticeship 
Southend, Essex

 Salary & Benefits: 
  • Up to £14.60 per hour - Fully paid 24-month training contract  
  • Profit Sharing Scheme 
  • 25 days holiday plus bank holidays 
 
Location: Southend, Essex 
Hours: 7:30am to 5:30pm Monday to Friday 
 
Company Description: Join the UK’s leading Electrical Distributor and switch on a bright future! Our client is the largest electrical distributor in the United Kingdom and serves both to the trade and to the public from over 300 locations in the UK. Due to the continuing success of the business and to drive further expansion, they now have an exciting opportunity for a confident and energetic Customer Service (Sales) Apprentice to join their business in Southend. This role offers an exciting opportunity to progress within the business and to be a part of their continued success. 
​

What you’ll be doing 
As a Customer Service Specialist, this is the perfect opportunity to launch your career in customer service and sales in the Electrical Distribution sector and to broaden your skills. 
Daily tasks will involve:  
  • Professional call handling and management 
  • Quote preparation 
  • Order chasing 
  • Enquiry and order processing 
  • Sales and administrative duties 
 
You will receive a basic starting salary of up to £14.60 per hour and you will be reviewed regularly throughout your apprenticeship with product and skills training and one-to-one mentoring from an experienced manager 

What we are looking for 
The Level 3 apprenticeship standard for the Customer Service Specialist is designed for apprentices in customer service/sales roles. You will need to demonstrate excellent customer service skills and behaviours as well as strong product and/or service knowledge 
This role would ideally suit a school/college leaver with an interest in sales & customer service. If you can combine these skills with an understanding of (or willingness to learn about) the Electrical Distribution industry and a desire to deliver excellent services for clients, we’d like to hear from you. 
**The candidate must be able to commute within 30 minutes and hold a full UK Manual Driving Licence 

What we offer 
There are many forward possibilities when you join our company. You’ll receive all the opportunities that come with a challenging, fulfilling career, including:  
  • Customer Service Specialist Apprenticeship Level 3   
  • An excellent hourly rate 
  • Fully funded training and support towards professional accreditation and career development opportunities 
  • Opportunities to progress within the Company ​
apply now
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