Business Development Officer
Salary & Benefits:
Location: London EC4R (3-4 days in the office & 1/2 days home based)
Hours: Can be flexible but ideally from 8:00am to 5:00pm Monday to Friday
Company Description: Specialists in Active Fire Systems; offering solutions, designing and delivering all elements of active Fire Detection, Suppression, Smoke management, Public Address and Voice Alarm & Emergency Voice Communication systems.
The Position
The successful applicant will ultimately be responsible for the development and upkeep of business processes, general business admin, scheduling of engineers diaries and customer service.
Key Accountabilities
The Person
Salary & Benefits:
- £37,000 to £47,000 depending on experience
- 20 days holiday plus bank holidays
- Pension Scheme & life insurance
- Laptop & mobile phone
- Smart Health & BUPA scheme option (after 6 months)
- Death in service benefit
- Travel expenses from place of work
Location: London EC4R (3-4 days in the office & 1/2 days home based)
Hours: Can be flexible but ideally from 8:00am to 5:00pm Monday to Friday
Company Description: Specialists in Active Fire Systems; offering solutions, designing and delivering all elements of active Fire Detection, Suppression, Smoke management, Public Address and Voice Alarm & Emergency Voice Communication systems.
The Position
The successful applicant will ultimately be responsible for the development and upkeep of business processes, general business admin, scheduling of engineers diaries and customer service.
Key Accountabilities
- Maintain a healthy working relationships with all clients and colleagues
- Assist in developing relationships to win new business
- Creating and sending out renewal maintenance quotations
- Creating and sending out estimates on small works
- Updating service data spreadsheets to keep track of contracts / pipeline
- Following the debt collection process
- Managing the Customer Service team and associated works
- Technical assistance to service coordinator
- Working with the service administrator(s) to schedule attendances for engineers
- General Admin including assistance with take-off’s
The Person
- Proactive
- Able to work under own initiative and as part of a team
- Friendly, up-beat and Approachable
- Strong attention to detail
- Conversant with Microsoft Office
- Excellent communication skills
- Ideally technically astute but this is not a must
- Ideally with a full driving licence and willingness to travel if required although this will only be very occasionally (Mileage will be paid)
- A fire specific customer service background would be of benefit
- Some industry recognised H&S training (SMSTS/SSSTS) would be of benefit