Salary & Benefits:
Location: Glasgow G51
Hours: 8:00am to 5:00pm Monday to Friday & 8:00am to 12:00pm Saturday rota
Company Description: Ready to spark a bright future? Join one of the UK’s most successful and fast-growing electrical distribution businesses. Supplying both trade professionals and the public, this industry leader is known for its strong reputation, continued growth, and commitment to developing talent.
An exciting opportunity has opened for a confident and energetic Customer Service Apprentice to join the team in Govan. This is more than just a role; it’s a chance to build a long-term career, gain hands-on experience, and grow within a thriving and supportive business that values ambition and progression.
What you’ll be doing
This entry -level qualification focuses on developing professional customer service skills to deliver high-quality service and positive customer experiences.
You will be working in different areas of the business, starting in the warehouse learning the products and working your way up to Telephone Sales level.
You will receive a basic starting salary of up to £14.60 per hour and you will be reviewed regularly throughout your apprenticeship with product and skills training and one-to-one mentoring from an experienced manager.
The curriculum covers the following core areas:
Level 6 is suitable for candidates with previous experience in this area
What we are looking for
We’re looking for candidates with personal drive, self-motivation and the ability to work in a fast-paced environment.
If you can combine these skills with an understanding of (or willingness to learn about) the Electrical Wholesale industry and a desire to deliver excellent services for clients, we’d like to hear from you.
**The candidate must live locally and hold a full manual driving licence as occasional deliveries will be required.
What we need
Previous experience isn’t important. We like friendly, enthusiastic people who can show us these qualities:
- Up to £14.60 per hour - Fully paid 12-month training contract
- Profit Sharing Scheme
- 25 days holiday plus bank holidays
Location: Glasgow G51
Hours: 8:00am to 5:00pm Monday to Friday & 8:00am to 12:00pm Saturday rota
Company Description: Ready to spark a bright future? Join one of the UK’s most successful and fast-growing electrical distribution businesses. Supplying both trade professionals and the public, this industry leader is known for its strong reputation, continued growth, and commitment to developing talent.
An exciting opportunity has opened for a confident and energetic Customer Service Apprentice to join the team in Govan. This is more than just a role; it’s a chance to build a long-term career, gain hands-on experience, and grow within a thriving and supportive business that values ambition and progression.
What you’ll be doing
This entry -level qualification focuses on developing professional customer service skills to deliver high-quality service and positive customer experiences.
You will be working in different areas of the business, starting in the warehouse learning the products and working your way up to Telephone Sales level.
You will receive a basic starting salary of up to £14.60 per hour and you will be reviewed regularly throughout your apprenticeship with product and skills training and one-to-one mentoring from an experienced manager.
The curriculum covers the following core areas:
- Professional Customer Communication
- Active Listening & Questioning Techniques
- Understanding Customer Needs
- Adapting to Different Customer Behaviours
- Providing Accurate Information & Support
- Creating Positive Customer & Brand Impressions
- Service Standards & Professional Conduct
Level 6 is suitable for candidates with previous experience in this area
What we are looking for
We’re looking for candidates with personal drive, self-motivation and the ability to work in a fast-paced environment.
If you can combine these skills with an understanding of (or willingness to learn about) the Electrical Wholesale industry and a desire to deliver excellent services for clients, we’d like to hear from you.
**The candidate must live locally and hold a full manual driving licence as occasional deliveries will be required.
What we need
Previous experience isn’t important. We like friendly, enthusiastic people who can show us these qualities:
- A positive attitude
- Reliability & honesty
- A desire to learn
- A hard working & professional attitude